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If there's a child protection plan for your child
Explains what a child protection plan is, why it might be put in place to protect a child, what it covers, reviews and when it may end
Harassment by creditors
How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed
Complaining about your landlord's failure to make repairs if you are a social housing tenant
Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint
Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
Problems with your travel insurance claim
What you need to do if you have problems making a claim on your travel insurance policy
Getting help for your child from your local council
What support is available for you and your family - including extra help if your child is a ‘child in need
Can you get bankruptcy cancelled?
Find out when you can apply to have a bankruptcy cancelled (annulled) and how to do
Dealing with a letter saying bailiffs will visit
Find out how to stop bailiffs visiting, find out what you can do if the bailiffs haven’t given you correct information. Learn how to deal with your debt