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• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare

• Getting help for your child from your local council

  What support is available for you and your family - including extra help if your child is a ‘child in need

• Extending your family visa

  You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end

• If you get a ‘no fault’ eviction notice

  Check your 'no fault' notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home

• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI