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• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare

• Extending your family visa

  You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• If you get a ‘no fault’ eviction notice

  Check your 'no fault' notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home

• You are taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim