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• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more

• If you're renting university accommodation

  Check what rights and responsibilities you have when you live in university accommodation, for example halls of residence

• After you get refugee status

  Finding new housing and applying for benefits after you get refugee status

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period.

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• How an administration order is managed over time

  Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends

• How to claim Attendance Allowance

  You can claim Attendance Allowance to help you stay independent for longer if you have an illness or disability. The money can be spent on anything