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• Check if a change affects your Universal Credit

  Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life

• Deportation and living in the UK illegally

  Information about deportation and living in the UK illegally. Find out your options if you're living in the UK illegally and what to do if you're deported

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• Getting repairs done if you're renting privately

  Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them

• Agreeing to direct payments

  Agreeing to receive direct payments for social care services and who is a 'suitable person' to act as a representative if you are unable to give agreement by yourself

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Disciplinary meetings

  Overview and content list for disciplinary meetings at work. Get help dealing with disciplinary action at work and information about the process

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement