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How to claim PIP if you have a terminal illness

This advice applies to Wales

If you have a terminal illness and you’re aged 16 to State Pension age, you'll automatically get Personal Independence Payment (PIP). There’s less form filling and the DWP will fast-track your application so you won’t have to go to a face to face assessment and you should get your first payment within 2 weeks of applying. 

Eligibility rules if you have a terminal illness

To get PIP:

  • you need to be aged 16 to State Pension age when you apply - check your State Pension age on GOV.UK
  • you usually need to be living in England, Wales or Scotland when you apply
  • your doctors must say you could die within 6 months - for example, if they give you a life expectancy of 5-12 months

There are extra rules you need to meet if you’re not a UK citizen.

How to claim

To make your claim, call the PIP claim line and organise for your doctor or consultant to send the DWP a medical form called a DS1500.

Personal Independence Payment claim line
Telephone: 0800 917 2222
Textphone: 0800 917 7777
Open Monday to Friday, 8am to 6pm

Calls are free from mobiles and landlines.

You won’t need to have a health assessment or complete the PIP claim form describing how your condition affects you.

You'll be entitled to the enhanced rate of the daily living component of PIP straight away. You don't have to wait 3 months for the PIP qualifying period to end.

You won't automatically get the mobility component of PIP. So make sure you tell the DWP if you have problems most of the time when moving around or going out. For example, tell them how far and how fast you can walk before these problems start.

You should tell the DWP if:

  • you can’t walk without pain, breathlessness or help
  • you need a wheelchair, a walking stick or other aid
  • stress and anxiety make it difficult for you to go out

You can find out about what DWP wants to know about problems with:

Worth knowing

Someone else can claim on behalf of a person who is terminally ill. For example, because the person doesn’t know that they have a terminal illness. If you do this, let the person know that the claim for PIP is being made, even if they don’t know it is because they’re terminally ill.

Information you need before you call

It should take less than 20 minutes to complete the call. You'll need to provide the following information:

  • your full name, address and phone number
  • your national insurance number
  • your bank or building society account details
  • your nationality or immigration status
  • contact details of your GP or other health professionals you deal with
  • if you’ve stayed in a hospital or other type of residential care, the dates and details
  • if you’ve been abroad for 4 weeks or more in the last 3 years (the dates and reason)
  • if you’ve had Employment and Support Allowance (ESA) - they may not need to see the DS1500 if you’ve sent this for your ESA claim

When you call, the adviser will ask you some questions about how difficult you find it to get around. For example, your ability to follow a route, and whether you need help to get to where you’re going. This is to see whether you can get an extra amount of PIP to help you with your mobility needs. 

Getting your DS1500 medical report

You’ll need to send the DWP a medical report called a DS1500. This can only be completed by your doctor. You don’t have to pay for it.

If you’re in England or Scotland, ask your GP or consultant to email the DS1500 to the DWP to save time.

If you need to post the DS1500 to the DWP, call the PIP claim line to check what address to use.

Personal Independence Payment claim line
Telephone: 0800 917 2222
Textphone: 0800 917 7777
Open Monday to Friday, 8am to 6pm

Calls are free from mobiles and landlines.

Worth knowing

Don’t delay your claim by waiting for the completed DS1500 report. Make your claim as soon as possible and send the DS1500 report later. If you’ve used a DS1500 for an ESA claim then tell the DWP because they may not need to see another DS1500.

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