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• Get compensation if you have a power cut

  How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment.

• Mortgage problems

  Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Stopping bailiffs if you don't owe the debt

  Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Check the costs of starting to rent from a private landlord

  Check what payments you need to make before you start renting. Get help if you can't pay a tenancy deposit or rent in advance.

• Young people's rights

  Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion