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• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• If you get a ‘with grounds’ eviction notice

  Know when your landlord can give you a 'with grounds' notice, check your notice is valid and find out what to do if it's not valid

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• Check what tips and service charges you're entitled to

  Employers must pass on all tips to their workers. Check what the Tipping Act means for you

• Pension and compensation schemes for the armed forces, veterans and their families

  Information on pension schemes for current and former members of the armed forces. Covers types of scheme, help for war widows and widowers, help for people who sustained injuries during their service and sources of further help.

• Preparing for a disciplinary or dismissal meeting

  Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared

• Preparing to rent from a private landlord

  Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home