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• Challenging a benefit decision - mandatory reconsideration

  Check what you can do if you disagree with a benefit decision made by the DWP or HMRC

• Check what compensation you can get for unfair dismissal

  Find out how to work out your basic and compensatory awards, when your compensation could be increased or decreased, if you need to repay any welfare benefits

• Getting a smart meter installed

  What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter

• Dealing with the financial affairs of someone who has died

  Information on the role of the executor or administrator in dealing with the estate of a deceased person

• Making an employment tribunal claim

  Find out how to start your claim, how to fill in the claim form, what happens if you want to change it after you've sent

• Check your parental rights as an agency worker

  Find out if you can take time off or get paid when you're having or adopting a child

• Rights while you're on maternity leave

  Check your legal rights on how your employer has to treat you when you're away from work on maternity leave

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• If you're working too many hours

  Check how many hours your employer can ask you to work and if you have to do overtime. Check how you can ask to reduce your hours