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  • Get help with scams

    Find out how to contact our Scams Action service for advice about online scams

  • Letter to complain about energy mis-selling

    Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want

  • Letter to raise a grievance at work

    If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work

  • Check your rights if you're made redundant

    Get advice on if you're being made redundant, if you're able to challenge the decision, taking voluntary redundancy and if you're laid off

  • Help for disabled travellers

    How to apply for and use a Blue Badge, and what to do if you're refused one. How to get a Motability car or get help with transport costs

  • Problem with a used car

    Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back.

  • Eviction

    Check what you can do if your landlord is trying to evict you. Check the process your landlord has to follow

  • Debt management plans

    Overview and content list for debt management plans. Read our advice about getting a debt management plan, while one is in place and making a complaint