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• Individual voluntary arrangements (IVAs)

  Find out if you're eligible for an IVA, how to make an application and get advice on solving any problems you have

• Disability Living Allowance for children

  Advice for making a Disability Living Allowance claim and help with any problems

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Problems with direct payments

  When direct payments for social care services must be repaid, circumstances in which the you or the local authority can stop direct payments for social care services and how to make a complaint

• If you get a witness summons

  What to do if you get a witness summons including information on why you might get one and what happens if you don't go to court

• Find an approved garage

  Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair

• Dealing with discrimination at work

  Check if you're being discriminated against in the workplace and find out how to take action