Chwilio

• Interruptions to your water supply

  Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Stopping bailiffs taking your vehicle

  Check how to stop bailiffs taking your vehicle and get it back if it's been clamped

• Social services complaints - before you start

  What to consider before making a complaint about a service received from your local authority social service department

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim