Chwilio
Help with school costs
Find out what help you can get to pay for school lunches, uniforms and transport if you’re on a low income
Problem with an app, software or download
Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps
Letter to complain about a loan
If you have a problem with a loan you can use this letter to complain
Payday loans - reasons to complain about your lender
What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules
Writing a complaint letter about bailiffs
Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint
Claiming compensation from water companies
How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim
Pensions - income drawdown
What income drawdown (pension withdrawal) means, how it works and who it's suitable
Contact us about a Universal Credit application
Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment