Chwilio
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness
Payment of benefits and tax credits
Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account
Showing habitual residence to get help with housing
If you moved or returned to the UK in the last 2 years, check if you need to be habitually resident and what evidence you need to prove
If you got an eviction notice before 1 December 2022
Check what you can do if your council or housing association sent you an eviction notice. Check if you can stop your landlord from evicting you
Prepare for an asylum interview
Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman
Your child arrangements aren't working
Getting help and going to court if your child arrangements aren't working
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint