Chwilio

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• If you get an ‘RHW’ eviction notice from your landlord

  Check what you can do if your landlord sends you aRenting Homes Wales eviction form that says ‘termination’ or ‘possession

• If you're sending the form back late

  If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept

• Complaining about debt management plan providers

  How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• Agreeing to direct payments

  Agreeing to receive direct payments for social care services and who is a 'suitable person' to act as a representative if you are unable to give agreement by yourself

• Debt remedy tool

  An online debt remedy tool from the debt advice charity StepChange Debt Charity to help you work out your options if you are in debt.

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow