Chwilio
If your energy supplier has increased your direct debit payments
Why your payments may go up, checking your payments are correct, agreeing new monthly payments
If your post or parcel has been lost, damaged or delayed
Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen
Personal loans
Information about secured and unsecured personal loans, how they work and how to compare different loan products
Check if you can claim new style ESA
Check what Employment and Support Allowance (ESA) is and if you can claim
Your options if you're in the UK illegally
How to get British citizenship or a legal immigration status if you're living in the UK illegally
If you're homeless and the council won't house you
Check how you can find somewhere to stay tonight, for example a night shelter, hostel or refuge. Check your options for finding long-term accommodation
Check what happens if you win your employment tribunal case
Find out what you can do if your employer won't pay compensation, if you have to pay tax on your compensation and if compensation will affect your benefits
Getting a refund for a cancelled or delayed train
How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days