Chwilio
Q8 - getting around safely
Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question
Q16 - coping with social situations
Help to fill in Q16: coping with social situations for your ESA application. Find out what this means and how to correctly complete the question
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services
If your post or parcel has been lost, damaged or delayed
Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen
Using your Blue Badge
Where you can use a blue badge and how to display it properly to avoid getting a parking ticket
When can you use the public sector equality duty?
Explains when you can use the public sector equality duty to challenge decisions or policies which discriminate against you, or put you at a disadvantage
Guidelines for using the letter templates
Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors
Check if something might be a scam
What to look for when identifying a scam, and how to protect yourself from being scammed