Chwilio

• Social services complaints - before you start

  What to consider before making a complaint about a service received from your local authority social service department

• Monitoring and reviews of direct payments

  How the local authority monitors and reviews the use of direct payments for social care services to ensure that your care needs are being met

• Problems with direct payments

  When direct payments for social care services must be repaid, circumstances in which the you or the local authority can stop direct payments for social care services and how to make a complaint

• If you need more help in the Channel Islands or the Isle of Man

  Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man

• How to use an ombudsman in Wales

  the information which follows. You should seek advice from an experienced advice worker, for example at a Citizens Advice Bureau, or the office of the relevant ombudsman on whether an ombudsman could take

• Court turns down application for an administration order

  Tells you what to do if your administration order application is refused

• Social services complaints - other action you could take

  Your options if you do not want to use the local authority complaints procedure to complain about social services or what to do if you have used the procedure and are not satisfied with the outcome

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information

• When you don’t need vehicle insurance

  There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required