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Citizens Advice County Durham (Newton Aycliffe)

Contact us

2 Pease Way
NEWTON AYCLIFFE
County Durham
DL5 5NH

http://www.cdcab.co.uk/

0300 330 9027 - AdviceLine - Monday to Friday 10am to 4pm

0300 323 2000 - Debt Advice Line Monday to Friday 9am to 1pm

0300 323 1000 - To cancel or rearrange appointments

About our advice service

For General Adviceline queries please contact: 0300 330 9027 available Monday to Friday, 10:00 - 16:00

For telephone advice and assistance relating to Universal Credit New Claims please contact the National Help to Claim phoneline available Monday to Friday 08:00 - 18:00 on freephone 0800 144 8 444.

For Debt advice via telephone please contact 0300 323 2000 available Monday to Friday 09:00 - 13:00

Our Newton Aycliffe Office opening times for face to face advice are outlined below.

Advice session times

Day Time Further information
Tuesday 10.00 - 16.00 Face To Face Advice/ Universal Support Help to Claim face to face advice
Wednesday 10.00 - 16.00 Face To Face Advice/ Universal Support Help to Claim face to face advice
Friday 10.00 - 13.00 Face To Face Advice/ Universal Support Help to Claim face to face advice

Telephone advice times

Day Time Further information
Monday Ring 0300 330 9027 Monday to Friday 10:00am to 4:00pm for telephone advice
Tuesday Ring 0800 144 8 444 Monday to Friday 08.00am to 6.00pm for Help to Claim telephone advice

Access details

  • Wheelchair accessible
  • Wheelchair toilet access