Try our new claimant diary and help us push for change.
Courts state that overtime should be included in holiday pay
Debt and money
How you'll be affected by the 2016 changes to State Pension
Join our campaign to get a fairer deal for energy customers with a prepayment meter.
Advice for people affected by child abuse.
Landlords to check new tenants' immigration status before renting
Law and rights
Where to get free or low cost legal advice.
What are hate incidents? What is hate crime? Find out how you can report them.
HMRC to send out details of how much tax you've paid and how it has been spent.
Find out how to complain about your doctor or health visitor.
How to get help with the costs of school uniforms, transport and the other essentials of school life.
About Citizens Advice
This advice applies to England:
Advice can vary depending on where you live.
Advice for other parts of the UK:
Our website is designed to conform to World Wide Web Consortium accessibility standards, but there are some things you can do to make using our site even even easier to use:
For users who have assistive technology such as screen or Braille readers, we have included two links at the top of every page to allow you to bypass repetitive information:
By default, text is set at a medium font size, but you can resize the text on all pages using options in your web browser.
You can drag the four edges of the website to display any size you want. The page content adjusts automatically to display correctly for the shape you choose:
You can change your display this way in any application, not just on our website (although the content may not adjust). Next time you visit us and choose 'Restore down', your display will be the size and shape you last chose, regardless of where you chose it from.
AbilityNet and the BBC have developed some tutorials which tell you how to customise your computer to give you a better experience when using the web. For example, you can find out how to:
Go to AbilityNet for more information, or My Web My Way to see the tutorials.
You can use keys on the keyboard to move around our website more quickly. These are called shortcuts, and the keys you use depend on your browser. Find information for the four main browsers by selecting:
Internet Explorer version 9 shortcuts
Internet Explorer version 8 shortcuts
Internet Explorer version 7 shortcuts
You can download free software from the web, and find out about accessibility features for a variety of systems:
www.abilitynet.org.uk - for information about customising your computer
My Web My Way - for information and tutorials, developed by the BBC and AbilityNet, on customising your computer
www.screenreader.net - for access to the free screen reader Thunder
www.microsoft.com/enable/training/default.aspx - Microsoft accessibility wizard and how to use it
www.google.com/accessibility/all-products-features.html - Google accessibility tools
www.apple.com/accessibility - Apple Macintosh accessibility features
www.accessfirefox.org - accessibility features in Firefox and download extensions
If you have any comments or feedback about any of the features or content on our site, please contact us.
Send from your own account or: