If you used to get Income Support
This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales
Income Support has ended for everyone. The Department for Work and Pensions (DWP) should have sent you a letter asking you to claim Universal Credit. This is called a ‘migration notice’.
If you got a migration notice and claimed Universal Credit by 1 month after the deadline, you might have got a 'transitional element'. This is an extra payment to make sure you don’t get less money on Universal Credit than you did on Income Support.
If you claimed Universal Credit by the final deadline
If you're getting less Universal Credit than you used to get on Income Support, your transitional element might not be correct. You should talk to an adviser.
If you didn't claim Universal Credit by the final deadline on your migration notice
You should have claimed Universal Credit within 1 month of the date on your letter at the latest - this is called the 'final deadline'.
If the final deadline has passed, you can still claim Universal Credit but you probably can’t get transitional protection. You should claim Universal Credit as soon as possible. You can check how to start a Universal Credit claim.
There might be other things you can do to make sure you get all the Universal Credit you’re entitled to.
This can be complicated, you should talk to an adviser.
If you didn't get a migration notice
If you didn’t get a migration notice, you should talk to an adviser.
If you used to get Income Support, there might still be things you can do. This includes:
checking you were getting the right amount of Income Support
challenging an Income Support decision
dealing with an overpayment
getting disability premiums you might have missed
Who could claim Income Support
You might have got Income Support to help with your living costs if you:
had no income or a low income
had no more than £16,000 in savings
weren't in full-time paid work
were aged between 16 years old and State Pension age - check your State Pension on GOV.UK
You also needed to be in certain groups. For example, you might have been a carer, or a single parent looking after a child under 5 years old.
Check you were getting the right amount of Income Support
If you got Income Support you might have been entitled to extra money on top of your standard monthly payment. Depending on your circumstances, you might have been able to get 1 or more of the following:
the disability premium
the enhanced disability premium (EDP)
the severe disability premium (SDP)
Check if you should have got the disability premium
You should have received the disability premium if you or your partner got any of the following qualifying benefits:
Personal Independence Payment (PIP)
Disability Living Allowance (DLA)
Attendance Allowance
Adult Disability Payment
Armed Forces Independence Payment
Working Tax Credit with a disability element
Constant Attendance Allowance
War Pensioners Mobility Supplement
Severe Disablement Allowance
Incapacity Benefit
The amount of disability premium you would have received would have gone up for each tax year you were getting Income Support.
For the 2025 to 2026 tax year, you would have been entitled to:
£43.20 a week - if you didn't live with a partner
£61.65 a week - if you lived with a partner
Check if you should have got the enhanced disability premium (EDP)
You should have received the EDP if you or your partner got any of the following qualifying benefits:
the enhanced rate of the daily living component of Personal Independence Payment (PIP)
the highest rate of the care component of Disability Living Allowance (DLA)
Armed Forces Independence Payment
the enhanced rate of the daily living component of Adult Disability Payment
the highest rate of the care component of Scottish Adult Disability Living Allowance
You could also get the EDP if your partner got the Employment and Support Allowance (ESA) support component.
If your partner had reached State Pension age, you wouldn’t have received the EDP. You can check your partner’s State Pension age on GOV.UK.
The amount of EDP you would have received would have gone up for each tax year you were getting Income Support.
For the 2025 to 2026 tax year, you would have been entitled to:
£21.20 a week - if you didn't live with a partner
£30.25 a week - if you lived with a partner
Check if you should have got the severe disability premium (SDP)
You might have been entitled to the SDP if you got any of the following qualifying benefits:
the standard or enhanced rate of the daily living component of Personal Independence Payment (PIP)
the middle or highest rate of the care component of Disability Living Allowance (DLA)
Armed Forces Independence Payment, Attendance Allowance or Pension Age Disability Payment
Constant Attendance Allowance
the standard or enhanced rate of the daily living component of Adult Disability Payment
the middle or highest rate of the care component of Scottish Adult Disability Living Allowance
If someone got Carer’s Allowance, Carer Support Payment or the carer element of Universal Credit for looking after you, you wouldn't have got the SDP.
If you lived with a partner or anyone aged 18 or over, you could usually only get the SDP if they either:
got a qualifying benefit
were certified blind or severely sight impaired
The amount of SDP you would have received would have gone up for each tax year you were getting Income Support.
For the 2024 to 2025 tax year, you would have been entitled to:
£82.90 a week - if only you were eligible for the SDP
£165.80 a week - if you lived with a partner and you both qualified for the SDP
Ask the DWP to add a premium to an old Income Support claim
If you should have been getting a premium but didn't, the DWP might have underpaid your Income Support.
If you think you should have got a premium, you can ask the DWP to add it to your old Income Support claim. You can:
write to the address on one of your old Income Support letters
call Jobcentre Plus
Jobcentre Plus
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Welsh language: 0800 328 1744
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 169 0310
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Video relay - if you use British Sign Language (BSL).
You can find out how to use video relay on YouTube.
Monday to Friday, 8am to 5pm
Calls are free from mobiles and landlines.
If the DWP agree you should have got a premium
If the DWP refuse to add a disability premium to an old Income Support claim
If you started a claim for disability benefits before your Income Support ended
You might be able to get a disability premium, an enhanced disability premium, or a severe disability premium added to your Income Support if either of the following applies:
you or your partner is awarded a disability benefit for the time you were on Income Support
the amount of disability benefit you got changed while you were on Income Support
Disability benefits include:
Personal Independence Payment (PIP)
Attendance Allowance
Disability Living Allowance (DLA)
Adult Disability Payment
Pension Age Disability Payment
Scottish Adult Disability Living Allowance
You should tell the DWP as soon as possible, so you get the extra money you’re entitled to.
If you do this, the DWP should pay you a lump sum for the Income Support you missed while you were waiting for a decision on your disability benefit claim. They should do this even though your Income Support has ended.
You can report your successful claim by phoning Jobcentre Plus.
Jobcentre Plus
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Welsh language: 0800 328 1744
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 169 0310
You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Video relay - if you use British Sign Language (BSL).
You can find out how to use video relay on YouTube.
Monday to Friday, 8am to 5pm
Calls are free from mobiles and landlines.
Challenging an Income Support decision
If you used to get Income Support, you might still be able to challenge or appeal a decision about your benefit - for example, if:
the amount you got wasn’t correct
your Income Support stopped when it shouldn’t have
You can check our advice about challenging a decision now Income Support has ended.
Paying back an Income Support overpayment
If you've been paid too much Income Support you'll usually have to pay the money back to the DWP. You can still challenge this if you think it was the DWP's mistake - it doesn't matter that Income Support has ended.
You can check what to do about an overpayment now Income Support has ended.