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Education: organisations which give information and advice

This advice applies to Scotland

The help given by these organisations is free, unless otherwise stated. Most will make a charge for publications.

Campaign for State Education (CASE)

11 Wilderton Road
London
N16 5QY

Website: www.campaignforstateeducation.org.uk
Email: casemail@campaignforstateeducation.org.uk

CASE campaigns to improve quality and promote equal opportunity in state maintained schools in England. 

CASE offers support to groups who are campaigning to promote comprehensive education, eg sharing information with campaigners concerned about the opening of a new school. It doesn't provide legal advice in individual cases - for example, advising on a school admission for a particular child.

The British Council

British Council Scotland
Waverley Gate (Fourth Floor)
2-4 Waterloo Place
Edinburgh
EH1 3EG
Tel: 0161 957 7755 (General enquiries)
Fax: 0131 524 5701
E-mail: general.enquiries@britishcouncil.org
Website: https://scotland.britishcouncil.org/

The British Council offers information and advice on all forms of educational visits, exchanges and working holidays. It is a source of contacts, project assistance and representation at national and international level for pupils, students, teachers and young working people.

The British Council publishes several guides to educational visits, exchanges and working holidays.

Education Law Unit (Scotland)

Govan Law Centre
18-20 Orkney Street
Glasgow
G51 2BZ
Tel: 0141 445 1955
Helpline: 0141 445 1955
Minicom: 0141 445 1955
Fax: 0141 445 3934
E-mail: equality@edlaw.org.uk
Website: www.edlaw.org.uk

The Education Law Unit runs a helpline for enquiries about education law in Scotland. It provides legal representation in education law cases to parents or pupils, including Additional Support Needs Tribunals.

There is also a website dedicated to additional support needs and the law at www.edlaw.org.uk.

Education Otherwise

10 Charlton Road
Bridge of Allan
Stirling
FK9 4DX
Tel/fax: 01786 831066

Education Otherwise gives support and information to families whose children are being educated out of school or who are considering home-based education.

There are local groups, individual contacts and information leaflets.

Education Otherwise can also advise a parent whose child has learning disabilities. If asked at an early stage, they can represent a parent against whom the education authority is taking action on the grounds that a pupil is not receiving a suitable education out of school.

Written requests for information should be accompanied by a stamped, addressed envelope.

Schoolhouse Home Education Association 

Schoolhouse Home Education Association
c/o Eighteen and Under
Room 10, 1 Victoria Road
Dundee
DD1 1EL

Website: www.schoolhouse.org.uk

The Schoolhouse Home Education Association gives help to parents or other carers who want to educate their children at home.

The website provides information about the legal situation and members of the association can answer queries. The aim of the association is to provide support for learning outside the school system.

Independent Schools Council Information Service (ISCis)

ISCis gives advice and information to parents considering private education for children up to the age of eighteen.

Leaflets and publications listing independent schools are available, including information on schools which have facilities for pupils with special educational needs.

ISCis can advise on individual school’s scholarship schemes.  Other services, for which a charge is made, include a consultancy and placement service.

Website: www.isc.co.uk.

Potential Plus UK (formerly the National Association for Gifted Children)

National Association for Gifted Children in Scotland (NAGCS)
P.O. Box 2024
Glasgow
G32 9YD
E-mail: nagcs.org@btinternet.com

NAGC offers support to parents and others on how to deal with a gifted child from the age of about 18 months to 14 years.

Social and educational activities are arranged afor parents and their children.

Gifted Children’s Information Centre (GCIC)

Hampton Grange
21 Hampton Lane
Solihull B91 2QJ
Tel: 0121 705 4547
Fax: 0121 705 4547

GCIC offers a free telephone advice and information service.

Other services, for which a charge is made, include publications and information leaflets, assessment by an independent educational psychologist and representation at special educational needs appeals by an education law specialist.

GCIC have a particular interest in dyslexia and left-handedness, attention deficit hyperactivity disorder (ADHD) and Asperger syndrome.

Careers Helpline for Young People (England only for people aged 13 - 19)

You can get advice and information on careers, work and learning from the Careers Helpline for Young Peopleif you are a young person aged 13 to 19. The Helpline advisers provide one-to-one confidential information and advice, by telephone, text message, email and webchat between 8.00am and 10.00pm seven days a week. You can find contact details on the .GOV.UK website at www.gov.uk.

Parentzone

A parent can find information about any school in Scotland by visiting the Parentzone section of the Education Scotland website at www.education.gov.scot. The information on each school includes exam results and school leaver destinations.

Service Children Education UK (SCE)

Building 31
Worthy Down
Winchester
Hants
SO21 2RG
Tel: 01962 880880

This organisation gives advice and information to members of the Navy, Army and Air Force on their children’s education, up to the age of 18. SCEs liase with LEAs when a member of the armed forces is moved within the UK or abroad. If the posting is abroad, SCE will arrange suitable education for a pupil, either in a local school, at one of SCE’s own overseas schools, at a boarding school in the UK or, if none of these options is possible, by getting the parent’s posting changed.

Scottish Child Law Centre

Scottish Child Law Centre
54 East Crosscauseway
Edinburgh
EH8 9HD
Tel: 0131 677 6333
Freephone (for under 18s): 0800 328 8970
Fax: 0131 662 1713
Email: enquiries@sclc.org.uk
Website: www.sclc.org.uk
LEXTXT: text 'SCLC' then question to 80800

The Scottish Child Law Centre works in partnership with Barnardo's Scotland to provide an advocacy service for parents and young people aged 16 and 17 who want to take a case to the additional support needs tribunals for Scotland.

Young Minds

48-50 St. John Street
London
EC1M 4DG
Tel: 020 7336 8445
Fax: 020 7336 8446
Parents Helpline: 0808 802 5544
E-mail: enquiries@youngminds.org.uk
Website: www.youngminds.org.uk

Young Minds provides a service for parents or carers of children and young people experiencing difficulties at school owing to mental health problems.

Young Minds run a parent information service, a training and consultancy service for professionals, a library and information service and also produce a range of publications.

The parent information service is a freephone telephone service for parents and carers with concerns about the mental health or emotional well-being of a child or young person.

Organisations giving general support to parents and children

Childline

Childline
Helpline: 0800 1111 (24 hour free advice line)
Website: www.childline.org.uk

Children and young people can ring or write, in confidence, if they need advice or are in trouble or danger. Childline can offer both support and practical help.

Parentline Scotland

Parentline Scotland is a free, confidential helpline for parents and other carers in Scotland to talk through worries, problems and concerns about caring for children.

Tel: 08000 28 22 33 (Mon-Fri 9am-9pm)
Website: www.children1st.org.uk

Bullying UK

E-mail: help@bullying.co.uk
Website: www.bullying.co.uk

Bullying UK is a website which gives advice and support to pupils, parents and teachers on ways of dealing with bullying at school. Bullying UK also provides an e-mail advice service.

Respectme

Cumbrae House
15 Carlton Court
Glasgow
G5 9JP
Tel: 0844 800 8600
E-mail: enquire@respectme.org.uk
Text: 'respect' plus message to 60066
Website: www.respectme.org.uk

Respectme is Scotland's national anti-bullying service. It provides advice and guidance on developing and reviewing anti-bullying policies. The website provides information and advice about bullying for professionals, parents and for children and young people. Respectme does not operate a helpline.

Kidscape Campaign for Children's Safety

2 Grosvenor Gardens
London
SW1W 0DH
Tel: 020 7730 3300
Fax: 020 7730 7081
Helpline: 08451 205 204 
Website: www.kidscape.org.uk

Kidscape is a charity working to keep children safe from bullying and child sexual abuse. It provides a helpline offering advice for parents of bullied children.

Scotland’s Commissioner for Children and Young People

85 Holyrood Road
Edinburgh
EH8 8AH
Tel: 0131 558 3733
Young People's Freephone: 0800 019 1179
Fax: 0131 556 3378
E-mail: info@sccyp.org.uk
Website: www.sccyp.org.uk

The Commissioner for Children and Young People is an independent person appointed by the Scottish Parliament to safeguard and promote the rights of children and young people.

The Commissioner has a duty to involve children and young people in her work and welcomes feedback from children and young people about the issues which are of concern to them. However the Commissioner cannot take up individual cases.

Supervisory and standards-setting bodies

Education Scotland

Education Scotland
Denholm House
Almondvale Business Park
Almondvale Way
Livingston
EH5 6GA

Tel: 0131 244 4330
Email: enquiries@educationscotland.gsi.gov.uk
Website: www.education.gov.scot

Special educational needs organisations

The help given by these organisations is free, unless otherwise stated. However, most will make a charge for publications.

Resolve: ASL (Scotland only)

In Scotland, Resolve: ASL is a service run by Children in Scotland. It provides free mediation services to parents, carers, children and young people with additional support needs.

Resolve: ASL (Scotland)
Children in Scotland
Level 1
Rosebery House
9 Haymarket Terrace
Edinburgh
EH12 5EZ

Tel: 0131 313 8844
Website: www.childreninscotland.org.uk/our-services/resolve

Centre for Studies on Inclusive Education (CSIE)

New Redland Building
Coldharbour Lane
Frenchay
Bristol
BS16 1QU
Tel: 0117 328 4007
Fax: 0117 328 4005
E-mail: admin@csie.org.uk
Website: www.csie.org.uk

CSIE gives information and advice on the special educational needs of pre-school children and school pupils up to age of 19.

CSIE also supports parents’ campaign groups, families and schools, conducts surveys of local authority practice on integration, helps to link those who are running successful integration schemes with those who wish to set up schemes and produces a range of booklets and information fact sheets.

Contact a Family Scotland

Craigmillar Social Enterprise & Arts Centre
11/19 Harewood Road
Edinburgh
Tel: 0131 659 2930
Fax: 0131 475 2609
Helpline: 0808 808 3555 (Freephone Mon-Fri 9.30am-5.00pm)
E-mail: scotland.office@cafamily.org.uk
Website: www.cafamily.org.uk/scotland

Contact a Family gives advice and information to families with disabled or special needs children.

The organisation also provides a range of fact sheets and has a network of volunteer representatives.

Centre for Studies on Inclusive Education (CSIE)

New Redland Building
Coldharbour Lane
Frenchay
Bristol
BS16 1QU
Tel: 0117 328 4007
Fax: 0117 328 4005
E-mail: admin@csie.org.uk
Website: www.csie.org.uk

CSIE gives information and advice on the special educational needs of pre-school children and school pupils up to age of 19. CSIE also supports parents’ campaign groups, families and schools, conducts surveys of LEA practice on integration, helps to link those who are running successful integration schemes with those who wish to set up schemes and produces a range of booklets and information fact sheets.

Equality Advisory Support Service (EASS)

If you have experienced discrimination, you can get help from the EASS discrimination helpline.

More about the EASS helpline

Equality and Human Rights Commission (EHRC)

You can find information about discrimination on the EHRC website at www.equalityhumanrights.com.

The Council for Disabled Children

c/o National Children's Bureau
8 Wakeley Street
London
EC1V 7QE
Tel: 020 7843 1900
Fax: 020 7843 6313
E-mail: cdc@ncb.org.uk
Website: www.councilfordisabledchildren.org.uk

The Council for Disabled Children provides an information service to parents and professionals on the needs of disabled pre-school children, pupils and students.

Enquire

Children in Scotland
Level 1
Rosebery House
9 Haymarket Terrace
Edinburgh
EH12 5EZ

Tel: 0131 313 8800
Fax: 0131 337 5050
Helpline: 0845 123 2303
Email: info@enquire.org.uk
Website: www.enquire.org.uk
Website for children and young people: https://reach.scot/

Enquire offers independent, confidential advice and information on additional support for learning. It also provides a range of easy-to-read guides and fact sheets about this.

Linking Education and Disability (LEAD)

Lead Scotland
Room B05, Edinburgh Napier University
Merchiston Campus
14 Colinton Road
Edinburgh
EH10 5DT
Tel: 0131 228 9441
Freephone helpline: 0800 999 2568 (Monday, Wednesday, Thursday 2pm to 4pm; Tuesday, Friday 10am to 12pm)
Textphone: (18001) 0131 228 9441
Fax: 0131 229 6941
Email: enquiries@lead.org.uk
Website: www.lead.org.uk

This organisation gives information and advice on educational opportunities for disabled people in Scotland. It can offer learners volunteer support or the loan or a digital device for example.

Parents for Inclusion

336 Brixton Road
London
SW9 7AA
Tel: 020 7738 3888 (office)
Freephone helpline: 0800 652 3145 
Fax: 020 7735 3828
Email: info@parentsforinclusion.org
Website: www.parentsforinclusion.org

Parents for inclusion is a self-help organisations giving information, advice and support on education matters to parents of children with learning difficulties.

It has parent support groups and can help a parent prepare their representations or case for an appeal.

Action on Hearing Loss

Empire House
131 West Nile Street
Glasgow
G1 2RX
Tel: 0141 341 5330
Textphone: 0141 341 5347
Fax: 0141 354 0176Information Line Freephone: 0808 808 0123
Information Line Textphone: 0808 808 9000
Information Line Fax: 020 7296 8199Website: www.actiononhearingloss.org.uk

Action on Hearing Loss provides information to deaf and hard of hearing students who are already studying or want to apply to college or university, as well as to parents and teachers of deaf students.

Organisations for students

The help given by these organisations is free, unless otherwise stated. However, most will make a charge for publications.

The Association of Commonwealth Universities (ACU)

John Foster House
36 Gordon Square
London
WC1H OPF
Tel: 020 7380 6700
Fax: 020 7387 2655
E-mail: info@acu.ac.uk
Website: www.acu.ac.uk

ACU provides an information service about universities in Commonwealth countries.

ACU produces a variety of publications, including a Yearbook which contains detailed information on over 200 universities, information sheets on taking a first or higher degree abroad and scholarship guides.

ACU also has a reference library which prospective students can use.

The British Council

10 Spring Gardens
London
SW1A 2BN
Tel: 020 7930 8466
Fax: 020 7839 6347

The British Council offers youth exchange grants to help organised groups of young people, usually between the ages of 14 and 30, to establish continuing links with a group of similar background and interests from another country. In allocating grants, priority is given to new ventures. Applications should be for clearly identified projects.

British Universities Transatlantic Exchange (BUTEX)

London Metropolitan University
166 – 220 Holloway Road
London
N7 8DB
Tel: 020 7133 2364
Fax: 020 7133 2804
E-mail: butex@londonmet.ac.uk
Website: www.butex.ac.uk

The British Universities Transatlantic Exchange (BUTEX) programme covers some 80 higher education institutions in the UK, most of which have exchange arrangements with universities and colleges in North America.

The Fulbright Commission

62 Doughty Street
London
WC1N 2LS
Tel: 020 7404 6854
Fax: 020 7404 6834
E-mail: education@fulbright.co.uk
Website: www.fulbright.co.uk

The Fulbright Commission gives information and advice to British students who want to study at an American university.

The Commission can also deal with other educational enquiries relating to the USA. Scholarships are available.

The Commission has a reference library of university prospectuses and directories which a prospective student can use.

National Union of Students (NUS)

1 Papermill Wynd
McDonald Road
Edinburgh
EH7 4QL
Tel: 0131 556 6598
Email: mail@nus-scotland.org.uk
Website: www.nus.org.uk/scotland

The NUS gives information and advice on most educational and welfare issues affecting students, including help to a student who is having a problem getting a grant.

The NUS produces a variety of publications and information leaflets. Before approaching the NUS, a student should contact the students’ union at their college.

Office of the Independent Adjudicator for Higher Education (OIA)

Fifth floor
Thames Tower
Station Road
Reading
RG1 1LX
Tel: 0118 959 9813
Website: www.oiahe.org.uk

OIA hears complaints from past and present students against institutions for higher education which are members of OIA. A complaint may relate to a course or service provided by an institution, or to a decision by a disciplinary body, but may not relate to academic performance. A student must exhaust the institution's own complaints procedure before contacting OIA.

National Academic Recognition Information Centre for the United Kingdom (UK NARIC)

ECCTIS 2000
Oriel House
Oriel Road
Cheltenham
GL50 1XP
Tel: 0870 990 4088
Fax: 0870 990 1560
E-mail: info@naric.org.uk
Website: www.naric.org.uk

UK NARIC provides an advisory service for people who need to relate overseas academic qualifications to qualifications awarded in the UK. There is a fee charged for this service.

UK Council for International Student Affairs (UKCISA)

9-17 Alban’s Place
London
N1 ONX
Tel: 020 7288 4330 (administration only)
Fax: 020 7226 3373
Website: www.ukcisa.org.uk

UKCISA is an independent registered educational charity. It provides support for people who work with international students and acts as a facilitator for the exchange of ideas on international education.

Only member organisations can use the UKCISA advice line.

Individual international students should consult their local NUS office or, in an emergency, may ring UKCISA on the student advice line, 020 7788 9214 Monday-Friday, 1-4pm only.

Universitas 21

Universitas 21 is a multinational consortium of higher education institutions. It offers students the opportunity to spend time studying abroad. Further information is available at www.universitas21.com.

Universities and Colleges Admissions Service (UCAS)

PO Box 28
Cheltenham
GL52 3LZ
Tel: 0871 468 0 468
E-mail: enquiries@ucas.ac.uk
Website: www.ucas.ac.uk

UCAS is the clearing house for admissions to universities throughout the United Kingdom. It publishes a handbook which gives information about universities and details of courses.

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