22 February 2019
Citizens Advice, in its role as the official consumer watchdog for energy, has responded to Ofgem’s announcement of a provisional order against Solarplicity.
15 February 2019
The 11 debt and mental health organisations that make up the ‘Taking Control’ campaign on bailiff reform are calling on the government to establish independent regulation to clean up the industry and protect people from the harm poor debt collection practices cause.
07 February 2019
Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s decision to raise its default and pre-payment meter energy tariff caps.
06 February 2019
People claiming Universal Credit are still struggling to pay for the roof over their heads, despite the wait for their first payment being reduced from 6 weeks to 5, new Citizens Advice data shows.
05 February 2019
Citizens Advice says the latest figures from the Financial Ombudsman Service are 'concerning' but show the steps that can be taken to address problems in a regulated sector.
31 January 2019
New Citizens Advice data shows SIM-only mobile customers could save approximately £63 per year by switching to a cheaper deal that matched their data consumption.
28 January 2019
A lack of clear information is making it difficult for electric vehicle (EV) drivers to work out the best electricity tariff to choose to charge their vehicles, according to new research from Citizens Advice.
25 January 2019
Nearly 1 million (900,000) people who’ve never switched energy supplier could cover the cost of their Christmas borrowing by changing to a better deal.
25 January 2019
Rebecca Woolley has started in her new role as Director of Citizens Advice Cymru, leading the development of Citizens Advice services across Wales as well as its policy work.
25 January 2019
We helped private renters with 14,000 issues about repair and maintenance in the last 12 months. It is the biggest problem we see among private renters.
24 January 2019
Citizens Advice has responded to today’s announcement that more than 5.4 million loans were taken out in the year to 30 June 2018.
21 January 2019
Yorkshire and Humberside has been named the energy switching heartland of Britain, while Chorley has been named the UK capital of switching for 2018, according to new figures released today.
11 January 2019
Citizens Advice has commented on proposed changes to be made to Universal Credit, which have been announced by Work and Pensions Secretary Amber Rudd MP.
09 January 2019
Bailiffs are not being held to account when they break the rules because the complaints system is complicated and intimidating, according to new research from Citizens Advice.
08 January 2019
Citizens Advice, in its role as the official consumer champion for energy, has responded to news that Economy Energy has ceased trading.
04 January 2019
Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s announcement of a provisional order against Economy Energy.
01 January 2019
As the energy price cap comes into force, Citizens Advice is reminding people that they should still be able to save money by shopping around and the cap doesn’t limit their total bill.
19 December 2018
Citizens Advice has welcomed the CMA’s response to their super-complaint on the loyalty penalty.
