Social tariff now essential in era of high energy bills
08 March 2023
Citizens Advice is calling on the government to put in place long-term policies to support people struggling in what could be a decade of high energy bills.
08 March 2023
Citizens Advice is calling on the government to put in place long-term policies to support people struggling in what could be a decade of high energy bills.
03 March 2023
The charity warns that these record-breaking prices couldn’t be coming at a worse time for consumers, who’ll now be paying 64% more for a 1st class stamp than five years ago.
28 February 2023
People in deep financial trouble are being misled by profit-making firms into unsuitable debt solutions which are often leaving them worse off.
21 February 2023
Citizens Advice responds to Ofgem's outline of its next steps on forced Prepayment Meter (PPM) installations.
21 February 2023
Shocking new research from Citizens Advice shows 1.6 million children currently live in privately rented homes with damp, mould or excessive cold.
14 February 2023
Matthew Upton, Director of Policy at Citizens Advice responds to the Buy Now Pay Later consultation.
10 February 2023
The charity says it should never have taken this long to end this practice and urges suppliers to conduct a thorough review of prepayment meter customers.
09 February 2023
Ofcom is right to shine a light on this practice, but consumers need rapid action before inflation-busting price hikes kick in this April.
03 February 2023
Following Ofgem's statement on forced prepayment meter installations, Citizens Advice issued this response
02 February 2023
The charity responds to the investigation looking at the realities for people who pay for their energy through a prepayment meter
27 January 2023
New research estimates 31 million people (60% of UK adults) were hit by letter delays this Christmas
22 January 2023
The charity welcomes the government’s call for energy suppliers to stop forcing people onto prepayment meters, but says further action must be brought in for people already using them
19 January 2023
A record number of people were in need of crisis support during 2022, new data shows.
12 January 2023
New analysis from the charity reveals the stark reality for people who pay for their energy through a prepayment meter
02 January 2023
New analysis from Citizens Advice has revealed the stark reality of people’s finances as a third of UK adults just £20 away from falling into crisis.
02 December 2022
Citizens Advice has responded to Ofcom's investigation into Royal Mail’s 2021/22 delivery performance.
01 December 2022
Ofcom should rightly ensure people know what prices they’re signing up to. But as we all pull together in this cost-of-living crisis, what we really need to see is telecoms firms cancelling mid-contract price rises altogether.
01 December 2022
Half a billion pounds has been spent on subscriptions that auto-renewed without people realising in the last year, according to new research from Citizens Advice.
30 November 2022
Citizens Advice responds to Ofgem’s final decisions for the next electricity distribution price control (known as RIIO-ED2)
29 November 2022
Citizens Advice has released guidance to help spot the signs of gambling harm during the FIFA World Cup. The advice comes as the two home nations, England and Wales, prepare to take each other on in their final group match in Qatar later this evening.