22 November 2018
More than 13,000 problems with purchases on online marketplaces were reported to the Citizens Advice consumer service last year, new analysis reveals.
22 November 2018
The FCA’s decision to cap the cost of rent to own goods will help hundreds of thousands of people who use the high-interest agreements, Citizens Advice says.
21 November 2018
Citizens Advice, in its role as the official consumer champion for energy, has responded to news that Extra Energy has ceased trading.
21 November 2018
Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s consultation proposing tighter licensing rules for firms wishing to enter the energy supply market.
16 November 2018
Citizens Advice has responded to Ofcom’s announcement today that EE and Virgin Media will be fined for overcharging their customers who have ended their contracts early.
13 November 2018
Rule-breaking bailiffs are causing people increased stress, anxiety and financial hardship, according to new research published today by Citizens Advice and StepChange. The charities are calling for the government to step in and regulate the industry to prevent more people suffering at the hands of debt collectors who flout the rules.
06 November 2018
Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s announcement confirming the level and timing of the price cap on default tariffs.
04 November 2018
Citizens Advice has responded to the government announcement that it will work with the Competition and Markets Authority to investigate personalised pricing in consumer markets.
31 October 2018
Citizens Advice has responded to the Financial Conduct Authority's report into household insurance pricing.
29 October 2018
Citizens Advice has responded to the government announcement on debt breathing space and interest-free loans.
29 October 2018
Citizens Advice has responded to the government's announcement of a boost in funding for Universal Credit in this year's Budget.
25 October 2018
In its new report, Universal Credit for Single Disabled People, Citizens Advice reveals a significant drop in financial support for single disabled people in a range of circumstances.
22 October 2018
One in three people reporting benefit problems to Citizens Advice Cymru needed help with Personal Independence Payments (PIP), the charity can reveal.
22 October 2018
Warren Buckley was voted in as Chair of national Citizens Advice during the charity’s AGM on October 11.
16 October 2018
Citizens Advice has responded to news that the government is set to pause the rollout of Universal Credit.
11 October 2018
In July, the Treasury Committee published its Household Finances report. Commenting on the government’s response to the report today, Gillian Guy, Chief Executive of Citizens Advice, said the Treasury has failed to address recommendations made.
11 October 2018
Citizens Advice has responded to Ofgem’s Annual State of the Market report. The report showed that the profits and market share of the six largest energy suppliers have fallen in the past year.
10 October 2018
More than half of renters (51%) had only been shown their tenancy agreement after they’d put down money on the property, Citizens Advice can reveal.
01 October 2018
Citizens Advice responds to the announcement today from the Department of Work and Pensions that it will help claimants through every step of making a Universal Credit claim.
