Ridding high street of payday lenders will not solve problem
07 April 2013
Citizens Advice responds to Ed Miliband’s plan to give councils the powers to stop a payday lender having a store on the high street.
New Conduct Rules for claims firms let down consumers
07 April 2013
New Conduct Rules for claims management companies are ‘extremely disappointing’ and ‘let consumers down’, according to Citizens Advice.
PIP will make it harder for many disabled people to work
07 April 2013
On Monday, people living in certain parts of northern England making new claims for disability support will receive Personal Independence Payment rather than Disability Living Allowance.
Ban on excessive card charges great for shoppers
05 April 2013
SSE mis-selling outrageous
03 April 2013
Citizens Advice responds to SSE's £10.5 million fine from Ofgem for mis-selling.
Food vouchers aren't a replacement for crisis loans, they're a sticking plaster
27 March 2013
Gillian Guy comments on the news that councils will offer food stamps rather than crisis loans.
Tens of thousands in fuel debt as prices keep rising
27 March 2013
Citizens Advice responds to new analysis that Government’s energy and climate change policies are tempering the impact on household energy bills.
Welfare system should be fair and debate about EU migrants free of political rhetoric
25 March 2013
Citizens Advice responds to the Prime Minister’s announcement that EU migrants will lose unemployment benefits after six months if they haven’t found a job.
JSA sanctions the only target should be to get it right
22 March 2013
Comment from Gillian Guy, our Chief Executive.
Prospect of fuel bill hike will terrify households
22 March 2013
Citizens Advice responds to Friday’s news that fuel bills could go up because of gas shortages on the back of the unusually cold weather.
Budget 2013: Clear indication of further welfare cuts to come
20 March 2013
Citizens Advice responds to George Osborne's 2013 Budget that gives with one hand but takes with the other
Law needs to change to stop businesses hiding costs in small print
19 March 2013
Citizens Advice responds to the Law Comission and Scottish Law Comission calls for courts to have power to scrutinise the fairness of prices.
Victory for consumers: unfair payday lender banned from trading
19 March 2013
Citizens Advice responds to MCO Capital Limited losing credit licence today after OFT action.
Half a million complain about tricky traders ripping them off
14 March 2013
Citizens Advice has called for retailers to display consumer rights information at checkouts after over half a million people complained to Citizens Advice.
Sharp rise in domestic violence cases handled by Citizens Advice Bureaux
08 March 2013
Walton Weybridge and Hersham Citizens Advice Bureau leads the way recording the highest number of domestic violence cases.
Government clampdown on payday lenders raiding bank accounts welcome
06 March 2013
Citizens Advice welcomes the Government’s announcement that the payday loan industry will be a top priority for the Financial Conduct Authority and that the use of continuous payments authorities –where lenders take money from a person’s bank account to repay debts – will come under scrutiny.
Toxic payday lenders should be banned from trading immediately
06 March 2013
Responding to the OFT’s report into the payday loan industry today Citizens Advice calls for guilty lenders to be stopped from trading immediately.
Response to Lord Neuberger's claims about legal aid cuts
05 March 2013
Citizens Advice Chief Executive, Gillian Guy, responds to Lord Neuberger's claims about legal aid cuts
Ofgem plans will help people find better deal but price rise fears remain
21 February 2013
Citizens Advice responds to Ofgem’s countdown to a simpler, clearer and fairer energy market.