Gillian Guy: Squeezed Britain is not getting the support it needs
15 February 2013
Gillian Guy, Chief Executive of Citizens Advice addresses the Resolution Foundation at the launch of their Squeezed Britain report.
Four payday lenders reported to OFT for deceitful business practices
14 February 2013
Citizens Advice is today calling on the Office of Fair Trading (OFT) to use its new powers to immediately suspend the licences of four payday lenders to stop the firms operating.
Squeezed Britain: The only winners right now are loan sharks and bailiffs
13 February 2013
Gillian Guy gives Citizenns Advice's viewpoint at an audience at the Resolution Foundation to launch a new report on Squeezed Britain.
Government must act on disability benefit decision-making
08 February 2013
Citizens Advice responds to damning Public Accounts Committee report on DWP management of its contract with Atos to carry out controversial work capability assessments, the medical tests used in deciding fitness for work.
Citizens Advice Bureaux “braced” for Council Tax reforms
30 January 2013
A new report from the Resolution Foundation warns that 3.2 million of the poorest households will see increases to their Council Tax bills from April.
Government should extend collective consumer action powers
29 January 2013
Citizens Advice welcomes the Government's plans for collective legal action and calls for it to be extended to other areas of poor business practice.
38% hike in bailiff problems prompts call for clampdown on lawless practices
27 January 2013
Citizens Advice is calling on the Government to introduce a ‘licence to enforce’ for bailiff firms, after new figures show a 38% increase in problems with private bailiffs over the last 5 years.
Government plans for bailiffs lack proper controls and consequences
25 January 2013
Responding to the Government's new measures to tackle rogue bailiffs, Citizens Advice highlights that the plans don't tackle the fundamental flaw in the industry.
Citizens Advice Bureaux see disability benefit problems soar by 67%
17 January 2013
As MPs debate issues with Atos, new figures just released by national charity Citizens Advice reveal that last year CAB advisers in England and Wales helped people with 430,000 problems about Employment and Support Allowance, the benefit paid to people too sick or disabled to work - up 67% on the previous year.
PPI deadline only fair if banks tell PPI customers about their right to claim
16 January 2013
Citizens Advice responds to the news that banks and the FSA are discussing a deadline for when all PPI claims must be made.
HMV goes bust: where consumers stand on gift vouchers
15 January 2013
With HMV going into administration, Citizens Advice explains where consumers stand if they have gift vouchers.
3 in 4 of those in debt say money worries are harming their health
17 December 2012
Debt problems are affecting almost every aspect of people’s lives, having a damaging impact on their work and home lives, family relationships and health, according to the results of a new Citizens Advice survey published today.
The Autumn Statement: What it means for hard-pressed households
05 December 2012
Citizens Advice response to Chancellor’s Autumn Statement
05 December 2012
We respond to the Autumn Statement 2012.
Power to cap costs and limit rollovers for payday loans is long overdue
29 November 2012
Citizens Advice responds to government plans to cap the charges for payday loans and limit rollovers.
Debt problems with payday loans more than doubles in one year
26 November 2012
Citizens Advice launches national survey to hold payday lenders to account.
Disabled and taxpayers paying too high a price for mistakes in fit-for-work test
20 November 2012
Citizens Advice responds to Harrington’s Work Capability Assessment review
9 in 10 plagued by claims firms cold callers and text pests
14 November 2012
Claims management companies should be banned from cold calling as new figures show three in five people surveyed were pestered by calls, emails and spam texts from these firms within a week.