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Smart meters for SMEs

1 October 2014

Citizens Advice supports the rollout of smart meters to small and medium enterprises (SMEs) and micro-businesses. Our priorities are to ensure that there are adequate procedures in place and an understanding of businesses’ needs to ensure the rollout achieves its aim of a sustained demand reduction.

We want a unified approach to be taken with the rollout in both domestic and nondomestic sectors.

Research conducted on our behalf in 2013 suggests there are many issues that need to be worked through to ensure the rollout works optimally, for both consumers and the industry. This has been backed up by recent qualitative research from DECC.

Recent questioning of suppliers and other interested parties has assuaged few of our overall concerns.