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Letter to 'make time of the essence': services

This advice applies to Wales

Use this letter to give a trader a final deadline when they're taking too long to start or finish a job. You must tell them it's essential to stick to this deadline, so that you can employ another trader if you want to and claim back any money you've paid for work not done. This is called 'making time of the essence'.

Further help

Contact the Citizens Advice consumer helpline on 03454 04 05 06 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.

If you’re in Northern Ireland, contact Consumerline.

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