Search

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating.

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Car finance claims: what to do if you bought a car on finance

  If you bought a car, van or motorbike on finance, check if you can get compensation from your lender

• If your new style ESA is ending because of the 1-year limit

  What you can do if your new style ESA is ending

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Check you've been given the right sanction

  Check what level of sanction you should get and how long it should last. Check how to find out more about your sanction, and how to get help with challenging it.

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket