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• Asking for adjustments to help with your disability

  Find out what disability changes your landlord has to make and how to ask for them

• If your ESA is stopped or reduced

  What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim

• If you're sick or disabled

  Information about Universal Credit if you're sick or disabled. Get help and advice about getting UC, filling in the form and going to your assessment.

• Buying insurance for your mobile phone

  Deciding whether to insure your mobile phone and the different types of insurance you can get for your mobile phone

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• Travelling in Europe

  Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements