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• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• Preparing to rent from a private landlord

  Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have

• About your health condition, illnesses or disabilities

  You have a chance to say more about your illness or disability when you send back your capability for work questionnaire (ESA50 form

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud