Welwyn Hatfield Citizens Advice
Contact us
1st Floor
Queensway House
Queensway
HATFIELD
Hertfordshire
AL10 0LW
03444 111444 (Herts Adviceline)
01707 280417 (Welwyn Hatfield only)
About our advice service
Coronavirus – Given the latest developments our face to face service is closed until further notice.
If you need advice during the coronavirus outbreak, we’re still here to help. We’ve introduced an email service and extended our telephone advice service so that you can still get in touch.
For advice by email, use the ‘email us’ link on the homepage of our website https://www.whcab.org.uk/cawh/. One of our advisers will get back to you as soon as possible.
For advice over the phone, call the Welwyn Hatfield helpline on 01707 280417 and leave a message. One of our advisers will get back to you as soon as possible.
Alternatively, you can get help on the phone by phoning the Citizens Advice Hertfordshire Advice Line on 03444 111444 any time between 10:00 and 16:00, Monday to Friday (except public holidays).
You can also access information online at https://www.citizensadvice.org.uk/
For advice in British Sign Language email bsl@whcab.org.uk or text 07756 148591. Voice calls cannot be accepted on
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
| Day | Time | Further information |
|---|---|---|
| Monday | Face to face advice service temporarily closed due to the Corona-Virus outbreak. | |
| Tuesday | Face to face advice service temporarily closed due to the Corona-Virus outbreak. | |
| Wednesday | Face to face advice service temporarily closed due to the Corona-Virus outbreak. | |
| Thursday | Face to face advice service temporarily closed due to the Corona-Virus outbreak. | |
| Friday | Face to face advice service temporarily closed due to the Corona-Virus outbreak. | |
| Saturday | Closed. | |
| Sunday | Closed. |
Telephone advice times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 16.00 | Hertfordshire Adviceline 03444 111 444 |
| Tuesday | 10.00 - 16.00 | Hertfordshire Adviceline 03444 111 444 |
| Wednesday | 10.00 - 16.00 | Hertfordshire Adviceline 03444 111 444 |
| Thursday | 10.00 - 16.00 | Hertfordshire Adviceline 03444 111 444 |
| Friday | 10.00 - 16.00 | Hertfordshire Adviceline 03444 111 444 |
| Saturday | Closed | |
| Sunday | Closed |
Access details
- Wheelchair accessible
- Wheelchair toilet access