Skip to navigation Skip to content Skip to footer

Welwyn Hatfield Citizens Advice

Contact us

1st Floor Queensway House Queensway
HATFIELD
Hertfordshire
AL10 0LW

http://www.whcab.org.uk/

03444 111444 (Herts Adviceline)

01707 280417 (Welwyn Hatfield only)

About our advice service

Coronavirus – Given the latest developments our face to face service is closed until further notice.

If you need advice during the coronavirus outbreak, we’re still here to help. We’ve introduced an email service and extended our telephone advice service so that you can still get in touch.

For advice by email, use the ‘email us’ link on the homepage of our website whcab.org.uk. One of our advisers will get back to you as soon as possible.

For advice over the phone, call the Welwyn Hatfield helpline on 01707 280417 and leave a message. One of our advisers will get back to you as soon as possible.

Alternatively, you can get help on the phone by phoning the Citizens Advice Hertfordshire Advice Line on 03444 111444 any time between 10:00 and 16:00, Monday to Friday (except public holidays).
You can also access information online at https://www.citizensadvice.org.uk/

For advice in British Sign Language email bsl@whcab.org.uk or text 07756 148591. Voice calls cannot be accepted on this number.

Advice session times

Day Time Further information
Monday Face to face advice service temporarily closed due to the Corona-Virus outbreak.
Tuesday Face to face advice service temporarily closed due to the Corona-Virus outbreak.
Wednesday Face to face advice service temporarily closed due to the Corona-Virus outbreak.
Thursday Face to face advice service temporarily closed due to the Corona-Virus outbreak.
Friday Face to face advice service temporarily closed due to the Corona-Virus outbreak.
Saturday Closed.
Sunday Closed.

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 Hertfordshire Adviceline 03444 111 444
Tuesday 10.00 - 16.00 Hertfordshire Adviceline 03444 111 444
Wednesday 10.00 - 16.00 Hertfordshire Adviceline 03444 111 444
Thursday 10.00 - 16.00 Hertfordshire Adviceline 03444 111 444
Friday 10.00 - 16.00 Hertfordshire Adviceline 03444 111 444
Saturday Closed
Sunday Closed

Access details

  • Wheelchair accessible
  • Wheelchair toilet access