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Luton Citizens Advice

Contact us

Community House 15 New Bedford Road
LUTON
Bedfordshire
LU1 1SA

http://www.citizensadviceluton.org.uk/

0808 278 7847

About our advice service

If you need advice, we're still here to help. We are not operating a drop in service but are open Monday to Friday for emergencies. We are also operating a telephone advice service as follows:

For Telephone Advice Monday to Friday: Phone our Adviceline on 0808 278 7847: 9:00am - 3:30pm.

Enquiry Message Lines:

We have two message lines for general enquiries and debt enquiries. Please leave a message and someone will phone you back as soon as possible - we will try two times from a withheld number:

General enquiries: 01582 540450
Debt enquiries: 01582 540446

Universal Credit:

For the General Universal Universal Credit Helpline: Monday to Friday 9am to 6pm: 0800 328 5644

For Anyone That Needs Our Help To Claim Universal Credit: Monday to Friday 8am to 6pm: 0800 144 8 444

For Help Via Webchat: https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service

You can also access information online via our website www.citizensadvice.org.uk

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday 09.00 - 16.00 Emergencies and appointments only.
Tuesday 09.00 - 16.00 Emergencies and appointments only.
Wednesday 09.00 - 16.00 Closed for face to face.
Thursday 09.00 - 16.00 Emergencies and appointments only.
Friday 09.00 - 16.00 Emergencies and appointments only.
Saturday CLOSED
Sunday CLOSED

Telephone advice times

Day Time Further information
Monday 09.00 - 15.30 Freephone Adviceline: 0808 278 7847
Tuesday 09.00 - 15.30 Freephone Adviceline: 0808 278 7847
Wednesday 09.00 - 15.30 Freephone Adviceline: 0808 278 7847
Thursday 09.00 - 15.30 Freephone Adviceline: 0808 278 7847
Friday 09.00 - 15.30 Freephone Adviceline: 0808 278 7847

Access details

  • Wheelchair accessible
  • Internet advice access