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Norfolk Citizens Advice (Kings Lynn)

Contact us

Hanse House South Quay
KINGS LYNN
Norfolk
PE30 5GN

http://www.ncab.org.uk/

http://www.ncab.org.uk/?p=email.advice

0800 144 8848

About our advice service

About our advice service
Triage System Only for those who cannot access the service digitally. Full assessment and advice given on a first come first served basis. If after assessment clients need further help with complex debt or housing issues, they are referred to specialist workers linked to Citizens Advice.
Telephone service: Calls made to the Citizens Advice national Adviceline (03444 111444) are directed initially to the bureau closest to the caller’s area code. If our lines are busy or calls are made outside our telephone operating hours, the call will be directed to another bureau. If no bureau is available an automated information service operates.
Email service: Offers basic information to straightforward queries from public.
Citizens Advice Consumer helpline: 03454 040506 (a national service giving consumer advice)

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday 10.00 - 12.00 Triage System Only for those who cannot access the service digitally
Tuesday 10.00 - 12.00 Triage System Only for those who cannot access the service digitally
Wednesday Due to Coronavirus (COVID-19) Telephone, e-mail and Webchat available. NO face-to-face appointments
Thursday 10.00 - 12.00 Triage System Only for those who cannot access the service digitally
Friday Due to Coronavirus (COVID-19) Telephone, e-mail and Webchat available. NO face-to-face appointments

Telephone advice times

Day Time Further information
Monday 09.30 - 16.00 Assessment & information
Tuesday 09.30 - 16.00 Assessment & information
Wednesday 09.30 - 16.00 Assessment & information
Thursday 09.30 - 16.00 Assessment & information
Friday 09.30 - 16.00 Assessment & information

Access details

  • Wheelchair accessible
  • Wheelchair toilet access