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Citizens Advice LeicesterShire (Lutterworth)

Contact us

Town Hall, Market Square, Lutterworth
LE17 4AT

Citizens Advice Helpline - 0300 330 2111

Macmillan Helpline - 0300 456 4600

Contact Centre - 0808 808 0000

Mesothelioma Advice Helpline - 0800 169 2409

Europe Direct (East Midlands South) Helpline - 0116 326 6326

Leicestershire Money Advice Helpline - 0116 340 0116

Pension Wise Helpline - 0800 134 3944

About our advice service

Citizens Advice LeicesterShire provides free, independent, confidential and impartial advice to help people in Leicestershire to overcome their problems. We’re here for everyone.

We are also a voice for our clients, campaigning on the day-to-day issues that affect their lives.

Our services are delivered by over 230 volunteers and 55 staff at branches in Blaby, Coalville, Hinckley, Leicester city, Market Harborough, Melton Mowbray, and Oadby & Wigston (but not Charnwood, which remains independent).

When you first contact us you’ll be offered a short session with an assessor to talk about how we can help you. Please tell us about any language or access requirements and we will do our best to accommodate them.

We might be able to solve your problem there and then. If your issue is more complicated, we will make you an appointment for more specialist advice. This can be in person, by phone or on email. Or, we may provide you with information to take away, or direct you to a different organisation.

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday 10.00 - 15.00 Drop-in only

Telephone advice times

Day Time Further information
Monday 09.00 - 16.00 Gateway assessment
Tuesday 09.00 - 16.00 Gateway assessment
Wednesday 09.00 - 16.00 Gateway assessment
Thursday 09.00 - 16.00 Gateway assessment
Friday 09.00 - 16.00 Gateway assessment

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop