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Citizens Advice Colchester

Contact us

Blackburn House 32 Crouch Street

0300 330 2104

About our advice service

In these difficult and uncertain times, the wellbeing and safety of our volunteers, staff and service users are our top priority. We have suspended our drop sessions at Crouch Street and Greenstead Housing office until further notice. We realise that people in our community will continue to need our help and we will do our best to help you, as soon as we can with our available resources.
For email advice:
For our debt advice helpline: 07984 405190 (available Monday to Wednesdays 9am to 5pm)
For telephone advice please contact 0300 330 2104. Lines are open Monday to Friday 10am to 4pm
For help to claim Universal Credit please call 0800 144 8 444.
General webchat and email advice is available here: .
For advice about how the Coronavirus may affect you:

Access details

  • Wheelchair accessible
  • Wheelchair toilet access