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Citizens Advice County Durham (Chester le Street)

Contact us

15 Church Chare
CHESTER-LE-STREET
County Durham
DH3 3PZ

http://www.cdcab.org.uk/

0300 330 9027 AdviceLine - Monday to Friday 10am to 4pm

0300 323 2000 - Debt Advice Line Monday to Friday 9am to 1pm

0300 323 1000 - To cancel or rearrange appointments

About our advice service

For General Adviceline queries please contact: 0300 330 9027 available Monday to Friday, 10:00 - 16:00

For telephone advice and assistance relating to Universal Credit New Claims please contact the National Help to Claim phoneline available Monday to Friday 08:00 - 18:00 on freephone 0800 144 8 444.

For Debt advice via telephone please contact 0300 323 2000 available Monday to Friday 09:00 - 13:00

Our Chester Le Street Office opening times for face to face advice are outlined below.

Advice session times

Day Time Further information
Tuesday 10.00 - 16.00 Face To Face Advice/ Help to Claim Universal Support Service
Wednesday 10.00 - 16.00 Face To Face Advice/ Help to Claim Universal Support Service
Friday 10.00 - 16.00 Face To Face Advice/ Help to Claim Universal Support Service

Telephone advice times

Day Time Further information
Monday Ring 0300 330 9027 Monday to Friday 10am to 4pm for telephone advice
Tuesday Ring 0800 144 8 444 Monday to Friday 8.00am to 6.00pm for Help to Claim telephone advice

Access details

  • Wheelchair accessible
  • Wheelchair toilet access