Citizens Advice County Durham (Barnard Castle)
0808 2787821 - Advice Line Monday to Friday 10am to 4pm
0300 323 2000 - Debt Advice Line Monday to Friday 9am to 1pm
0300 323 1000 - To cancel or rearrange appointments
About our advice service
All face to face advice services have been suspended until further notice.
We are still providing telephone advice, as follows:
For General Adviceline queries please contact: 0300 330 9027 available Monday to Friday, 10:00 - 16:00
For telephone advice and assistance relating to Universal Credit New Claims please contact the National Help to Claim phoneline available Monday to Friday 08:00 - 18:00 on freephone 0800 144 8 444.
For Debt advice via telephone please contact 0300 323 2000 available Monday to Friday 09:00 - 13:00
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
|Monday||Telephone Advice Only until further notice - further information to follow.|
Telephone advice times
|Monday||Ring 0808 2787821 Monday to Friday 10:00am to 4:00pm for telephone advice|
|Tuesday||Ring 0800 144 8 444 Monday to Friday 08:00am to 6.00pm for Help to Claim telephone advice|
|Wednesday||Ring 0300 323 2000 for telephone debt advice available Monday to Friday 09:00 - 13:00|
- Wheelchair accessible
- Wheelchair toilet access
- Internet advice access