Skip to navigation Skip to content Skip to footer

Epsom & Ewell Citizens Advice

Contact us

The Old Town Hall The Parade
KT18 5AG

0808 278 7963

About our advice service

The Bureau is located in Epsom Town Centre and its service is available to all those who live and/or work in the local community. The Bureau also offers a Mental Health Outreach Service, which is funded by the NHS and Lloyds Foundation, and covers Mid and East Surrey (Mole Valley, Reigate and Banstead and Tandridge in addition to Epsom and Ewell), a Specialist Debt Service.

When you drop-in or telephone us, you will initially be offered a short interview (no more than 10 minutes) so that your problem can be assessed. The assessor will then decide the next course of action for you. This could be to:

Give you information to help you resolve a problem, or

Make an appointment for you to see a General or Specialist Adviser, and list out any additional documents to bring, or

Direct you to another organisation (e.g. local authority; government department; specialist body)

If the adviser needs to contact a third party on your behalf, we will ask you to sign an authorisation form giving your consen

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday Appointments throughout day
Tuesday 10.00 - 13.00 Appointments throughout day
Wednesday Appointments throughout day
Thursday 10.00 - 15.00 Appointments throughout day
Friday Appointments throughout day

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop