Citizens Advice Mole Valley (Dorking)
Contact us
Lyons Court
DORKING
Surrey
RH4 1AB
http://citizensadvicemolevalley.org.uk/
0808 278 7930
01306 876806 Administration and other organisations only
About our advice service
Office is closed to walk in clients at present due to Covid-19. Clients calling 0800 144 8848 and all those coming to this local CA in person will be offered a short diagnostic interview in order to assess the best way forward. Advice and information will be provided for clients to make a start on tackling their problem. If further advice is needed, this may be with an appointment later the same day or on another day, by a referral to another organisation, agency or CA service.
Afternoon and late afternoon sessions (Wednesday only) are reserved for appointments booked in advance.
Both offices also offer public electronic information points where access to electronic advice is available.
An Outreach Service offers appointments and/or casework in Money and Benefits advice at several centres across Mole Valley. For information email Big Lottery Fund Project blfproject@camv.org.uk or telephone 01306 876806 / 01372 361160
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 13.00 and 13.00 - 16.00 | Walk in 10.00 -13.00hrs Appts only after 13.00 |
| Tuesday | 10.00 - 13.00 and 13.00 - 16.00 | Walk in 10.00 -13.00hrs Appts only after 13.00 |
| Wednesday | 10.00 - 12.30 and 13.00 - 18.00 | Walk in 10.00 -12.30 &13.00 -16.00 Appts only 16.00-18.00 (last appt 17.00) |
| Thursday | 10.00 - 13.00 and 13.00 - 16.00 | Walk in 10.00 -13.00hrs Appts only after 13.00 |
| Friday | 10.00 - 13.00 | Walk in 10.00 -13.00 hrs Leatherhead office closed Fridays |
Telephone advice times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 16.00 | |
| Tuesday | 10.00 - 16.00 | |
| Wednesday | 10.00 - 16.00 | |
| Thursday | 10.00 - 16.00 | |
| Friday | 10.00 - 16.00 |
Access details
- Wheelchair accessible
- Wheelchair toilet access
- Internet advice access