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Citizens Advice Bournemouth, Christchurch and Poole (Poole Office)

Contact us

Room 40E Civic Centre
POOLE
Dorset
BH15 2RU

http://www.citizensadvicebcp.org.uk/

Adviceline: 0808 2787 939

About our advice service

*Important Notice*

Due to the Coronavirus guidance, we have reluctantly taken the decision to temporarily close our face-to-face services. We apologise for any inconvenience this may cause.
We would appreciate anybody requiring our help to contact us through our online ‘Request Advice’ form or phone our Adviceline.

Monday – Friday 10:00 – 16:00
Adviceline - 0808 2787 939
Universal Credit Help to Claim - 0800 1448 444
Web Form - https://www.citizensadvicebcp.org.uk/get-advice/
Web Chat - https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/

Advice services including:
• Benefits
• Housing
• Consumer issues
• Employment
• Debt & Money Advice
• Family and Relationships
• Legal
• Immigration

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday 10.00 - 15.00 For pre-booked appointments only. New clients please call Dorset Adviceline on 0808 2787 939
Tuesday 10.00 - 15.00 For pre-booked appointments only. New clients please call Dorset Adviceline on 0808 2787 939
Wednesday 10.00 - 15.00 For pre-booked appointments only. New clients please call Dorset Adviceline on 0808 2787 939
Thursday 10.00 - 15.00 For pre-booked appointments only. New clients please call Dorset Adviceline on 0808 2787 939
Friday 10.00 - 13.00 For pre-booked appointments only. New clients please call Dorset Adviceline on 0808 2787 939

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 Dorset Adviceline on 0808 2787 939
Tuesday 10.00 - 16.00 Dorset Adviceline on 0808 2787 939
Wednesday 10.00 - 16.00 Dorset Adviceline on 0808 2787 939
Thursday 10.00 - 16.00 Dorset Adviceline on 0808 2787 939
Friday 10.00 - 13.00 Dorset Adviceline on 0808 2787 939

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access
  • Induction loop