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Citizens Advice Bournemouth, Christchurch and Poole (Christchurch office)

Contact us

2 Sopers Lane
CHRISTCHURCH
Dorset
BH23 1JG

http://www.citizensadvicebcp.org.uk/

AdviceLine 03444 111 444

01202 290967

About our advice service

Citizens Advice Bournemouth Christchurch & Poole operate a phone service via the Dorset AdviceLine. AdviceLine No. 03444 111 444.

When you speak to an Adviser on the Dorset AdviceLine, they will take details of your enquiry and decide the best way to help you. If they decide you need an appointment, we will contact you back to offer an appointment.

If nobody is available or you call outside of opening hours, there is 24 hour recorded information, or you may have the option to transfer to another agency who might be able to help you. Alternatively, you may choose to ring back through again.

If you call from a mobile, please be prepared to enter a local landline number so that your call can be put through to your nearest bureau; the number you enter will not be used for any other purpose.

EXISTING CLIENTS WITH AN ONGOING ENQUIRY CAN CALL ON 01202 290967 BUT ONLY IF WE ARE CURRENTLY ADVISING ON THAT ISSUE.

Advice session times

Day Time Further information
Monday 10.00 - 15.30
Tuesday 10.00 - 15.30
Wednesday 10.00 - 15.30
Thursday 10.00 - 15.30
Friday 10.00 - 15.30

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 Dorset Adviceline 03444 111 444
Tuesday 10.00 - 16.00 Dorset Adviceline 03444 111 444
Wednesday 10.00 - 16.00 Dorset Adviceline 03444 111 444
Thursday 10.00 - 16.00 Dorset Adviceline 03444 111 444
Friday 10.00 - 16.00 Dorset Adviceline 03444 111 444

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop