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Citizens Advice Bournemouth Christchurch and Poole (Bournemouth)

Contact us

West Wing Town Hall Bourne Avenue
BOURNEMOUTH
Dorset
BH2 6DX

http://www.citizensadvicebcp.org.uk/

03444 111 444

01202 290967

About our advice service

*Important Notice*

Due to the Coronavirus guidance, we have reluctantly taken the decision to temporarily close our face-to-face services. We apologise for any inconvenience this may cause.
We would appreciate anybody requiring our help to contact us through our online ‘Request Advice’ form or phone our Adviceline.

Monday – Friday 10:00 – 16:00
BCP Adviceline - 03444 111 4444
Universal Credit Help to Claim - 0800 1448444
Web Form - https://www.citizensadvicebcp.org.uk/get-advice/
Web Chat - https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/

Advice services including:
• Benefits
• Housing
• Consumer issues
• Employment
• Debt & Money Advice
• Family and Relationships
• Legal
• Immigration

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday 10.00 - 16.00 Last clients seen from 15:30
Tuesday 10.00 - 16.00 Last clients seen from 15:30
Wednesday 10.00 - 16.00 Last clients seen from 15:30
Thursday 10.00 - 16.00 Last clients seen from 15:30
Friday 10.00 - 16.00 Last clients seen from 15:30
Saturday Closed
Sunday Closed

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00
Saturday Closed
Sunday Closed

Access details

  • Wheelchair accessible
  • Wheelchair toilet access