Citizens Advice Bournemouth Christchurch and Poole (Bournemouth)
Contact us
Town Hall
Bourne Avenue
BOURNEMOUTH
Dorset
BH2 6DX
http://www.citizensadvicebcp.org.uk/
0808 2787 939
About our advice service
*Important Notice*
Due to the Coronavirus guidance, we have reluctantly taken the decision to temporarily close our face-to-face services. We apologise for any inconvenience this may cause.
We would appreciate anybody requiring our help to contact us through our online ‘Request Advice’ form or phone our Adviceline.
Monday – Friday 10:00 – 16:00
Adviceline - 0808 2787 939
Universal Credit Help to Claim - 0800 144 8444
Web Form - https://www.citizensadvicebcp.org.uk/get-advice/
Web Chat - https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/
Advice services including:
• Benefits
• Housing
• Consumer issues
• Employment
• Debt & Money Advice
• Family and Relationships
• Legal
• Immigration
If you can't contact your local Citizens Advice
Advice session times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 16.00 | By appointment only |
| Tuesday | 10.00 - 16.00 | By appointment only |
| Wednesday | 10.00 - 16.00 | By appointment only |
| Thursday | 10.00 - 16.00 | By appointment only |
| Friday | 10.00 - 16.00 | By appointment only |
| Saturday | Closed | |
| Sunday | Closed |
Telephone advice times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 16.00 | Adviceline 0808 2787 939 |
| Tuesday | 10.00 - 16.00 | Adviceline 0808 2787 939 |
| Wednesday | 10.00 - 16.00 | Adviceline 0808 2787 939 |
| Thursday | 10.00 - 16.00 | Adviceline 0808 2787 939 |
| Friday | 10.00 - 16.00 | Adviceline 0808 2787 939 |
| Saturday | Closed | |
| Sunday | Closed |
Access details
- Wheelchair accessible
- Wheelchair toilet access