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Citizens Advice Bournemouth Christchurch and Poole (Bournemouth)

Contact us

Town Hall Bourne Avenue
BOURNEMOUTH
Dorset
BH2 6DX

http://www.citizensadvicebcp.org.uk/

0808 2787 939

About our advice service

*Important Notice*

Due to the Coronavirus guidance, we have reluctantly taken the decision to temporarily close our face-to-face services. We apologise for any inconvenience this may cause.
We would appreciate anybody requiring our help to contact us through our online ‘Request Advice’ form or phone our Adviceline.

Monday – Friday 10:00 – 16:00
Adviceline - 0808 2787 939
Universal Credit Help to Claim - 0800 144 8444
Web Form - https://www.citizensadvicebcp.org.uk/get-advice/
Web Chat - https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/

Advice services including:
• Benefits
• Housing
• Consumer issues
• Employment
• Debt & Money Advice
• Family and Relationships
• Legal
• Immigration

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday 10.00 - 16.00 By appointment only
Tuesday 10.00 - 16.00 By appointment only
Wednesday 10.00 - 16.00 By appointment only
Thursday 10.00 - 16.00 By appointment only
Friday 10.00 - 16.00 By appointment only
Saturday Closed
Sunday Closed

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 Adviceline 0808 2787 939
Tuesday 10.00 - 16.00 Adviceline 0808 2787 939
Wednesday 10.00 - 16.00 Adviceline 0808 2787 939
Thursday 10.00 - 16.00 Adviceline 0808 2787 939
Friday 10.00 - 16.00 Adviceline 0808 2787 939
Saturday Closed
Sunday Closed

Access details

  • Wheelchair accessible
  • Wheelchair toilet access