About our advice service

Following the latest government advice - which includes social distancing measures - we have taken the decision to close our office to the public with effect from Tuesday 17 March 2020 until further notice. Advice is available online at www.citizensadvice.org or by telephone 03444 111 306.

We operate an initial check assessment service where every client receives a short 5 minute interview with an adviser to determine their needs. The adviser will then decide on the best way to help. We are often able to help immediately by providing leaflets, directing you to online advice or giving the details of other organisations that are better placed to help you. If you need to return for further assistance this is normally for a fixed length appointment at an agreed time, or we can arrange a telephone appointment.

Access details

• Wheelchair accessible
• Wheelchair toilet access
• Internet advice access
• Induction loop