Citizens Advice Reading
Contact us
Minster Street
READING
Berkshire
RG1 2JB
0300 330 2182 (phone advice)
About our advice service
Following the latest government advice - which includes social distancing measures - we have taken the decision to close our office to the public with effect from Tuesday 17 March 2020 until further notice. Advice is available online at www.citizensadvice.org.uk or by telephone 03444 111 306.
To help provide additional support to those who work and live in Reading during this time, you can now also contact us by completing this form (you will need to copy the link and paste it into your browser):
https://forms.gle/ks6oJipS7x59qvqZ7
An adviser will decide on the best way to help. We are often able to help immediately by providing leaflets, directing you to online advice or giving the details of other organisations that are better placed to help you. If you need further assistance this is normally for a fixed length appointment at an agreed time.
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
| Day | Time | Further information |
|---|---|---|
| Monday | 10.00 - 12.30 and 13.00 - 16.00 | Drop-in and pre-booked appointments |
| Tuesday | 10.00 - 12.30 and 13.00 - 16.00 | Drop-in and pre-booked appointments |
| Wednesday | and 13.00 - 16.00 | Drop-in and pre-booked appointments |
| Thursday | 10.00 - 12.30 and 13.00 - 16.00 | Drop-in and pre-booked appointments |
| Friday | 10.00 - 12.30 and 13.00 - 16.00 | Drop-in and pre-booked appointments |
Telephone advice times
| Day | Time | Further information |
|---|---|---|
| Monday | 09.30 - 16.00 | advice line open for advice, initial assessment and appointments |
| Tuesday | 09.30 - 16.00 | advice line open for advice, initial assessment and appointments |
| Wednesday | 09.00 - 18.30 | advice line open for advice, initial assessment and appointments |
| Thursday | 09.30 - 16.00 | advice line open for advice, initial assessment and appointments |
| Friday | 09.30 - 16.00 | advice line open for advice, initial assessment and appointments |
| Saturday | 10.00 - 12.00 | advice line open for advice, initial assessment and appointments |
Access details
- Wheelchair accessible
- Wheelchair toilet access
- Internet advice access
- Induction loop