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Citizens Advice Reading

Contact us

Minster Street
READING
Berkshire
RG1 2JB

http://www.rcab.org.uk/

03444 111 306 (phone advice)

About our advice service

We operate an initial check assessment service where every client receives a short 5 minute interview with an adviser to determine their needs. The adviser will then decide on the best way to help. We are often able to help immediately by providing leaflets, directing you to online advice or giving the details of other organisations that are better placed to help you. If you need to return for further assistance this is normally for a fixed length appointment at an agreed time, or we can arrange a telephone appointment.

Thursdays: We offer an outreach service for patients at Milman Rd Health Centre. Please call the advice line to make an appointment.

Advice session times

Day Time Further information
Monday 10.00 - 12.30 and 13.00 - 16.00 Drop-in and pre-booked appointments
Tuesday 10.00 - 12.30 and 13.00 - 16.00 Drop-in and pre-booked appointments
Wednesday and 13.00 - 16.00 Drop-in and pre-booked appointments
Thursday 10.00 - 12.30 and 13.00 - 16.00 Drop-in and pre-booked appointments
Friday 10.00 - 12.30 and 13.00 - 16.00 Drop-in and pre-booked appointments

Telephone advice times

Day Time Further information
Monday 09.30 - 16.00 advice line open for advice, initial assessment and appointments
Tuesday 09.30 - 16.00 advice line open for advice, initial assessment and appointments
Wednesday 09.00 - 18.30 advice line open for advice, initial assessment and appointments
Thursday 09.30 - 16.00 advice line open for advice, initial assessment and appointments
Friday 09.30 - 16.00 advice line open for advice, initial assessment and appointments
Saturday 10.00 - 12.00 advice line open for advice, initial assessment and appointments

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access
  • Induction loop