About our advice service

Following the latest government advice - which includes social distancing measures - we have taken the decision to close our office to the public with effect from Tuesday 17 March 2020 until further notice. Advice is available online at www.citizensadvice.org.uk or by telephone 03444 111 306.

To help provide additional support to those who work and live in Reading during this time, you can now also contact us by completing this form (you will need to copy the link and paste it into your browser):
https://forms.gle/ks6oJipS7x59qvqZ7

We operate an initial check assessment service where every client receives a short 5 minute interview with an adviser to determine their needs. The adviser will then decide on the best way to help. We are often able to help immediately by providing leaflets, directing you to online advice or giving the details of other organisations that are better placed to help you. If you need further assistance this is normally for a fixed length appointment at an agreed time.

Access details

• Wheelchair accessible
• Wheelchair toilet access
• Internet advice access
• Induction loop