Plymouth Citizens Advice
(Call centre only )
32 Mayflower Street
03444 111 444 - Adviceline
0808 156 6666 - EDFE helpline
0800 1 448 444 - Help to Claim (Mon to Fri 8am-6pm)
About our advice service
Citizens Advice Plymouth is a member of the Advice Plymouth partnership providing information and advice services.
The Advice Plymouth Drop-In Service for all general enquiries operates from the following address ……..
Ernest English House
Monday to Friday 9am to 5pm.
At our Cobourg House location we run two other Drop In's (Debt & Help to Claim)
Debt Drop In- Monday to Friday 9am to 12:30pm
Help to Claim Drop In- Tuesdays & Thursdays 9:30am to 12:30pm & Wednesdays 1pm to 4:30pm
For any enquiry area that isn't debt or Help to Claim, your needs will be assessed by Advice Plymouth staff/volunteers either Face to Face or Telephone and if required you will be referred to us by our partner organisation.
Advice session times
|Monday||09.00 - 12.30||Debt Drop In Only at Cobourg House|
|Tuesday||09.00 - 12.30||Debt & Help to Claim Drop In Only at Cobourg House|
|Wednesday||09.00 - 12.30 and 13.00 - 16.30||Debt (morning) & Help to Claim (afternoon) Drop In Only at Cobourg House|
|Thursday||09.00 - 12.30||Debt & Help to Claim Drop In Only at Cobourg House|
|Friday||09.00 - 12.30||Debt Drop In Only at Cobourg House|
Telephone advice times
|Monday||09.00 - 17.00||Advice Plymouth & EDFE helpline 9am-5pm|
|Tuesday||09.00 - 18.30||Advice Plymouth and EDFE 9am-6.30pm|
|Wednesday||09.00 - 17.00||Advice Plymouth & EDFE helpline 9am-5pm|
|Thursday||09.00 - 18.30||Advice Plymouth and EDFE 9am-6.30pm|
|Friday||09.00 - 16.30||Advice Plymouth & EDFE helpline 9am-4.30pm|
- Wheelchair accessible
- Wheelchair toilet access
- Internet advice access