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Plymouth Citizens Advice

Contact us

(Call centre only ) 3rd Floor, Cobourg House 32 Mayflower Street
PLYMOUTH
Devon
PL1 1QX

http://www.citizensadviceplymouth.org.uk/

http://www.citizensadvice.org.uk/

03444 111 444 - Adviceline

0808 156 6666 - EDFE helpline

0800 1 448 444 - Help to Claim (Mon to Fri 8am-6pm)

About our advice service

Citizens Advice Plymouth is a member of the Advice Plymouth partnership providing information and advice services.
The Advice Plymouth Drop-In Service for all general enquiries operates from the following address ……..

Ernest English House
Buckwell Street
Plymouth
PL1 2DA
Monday to Friday 9am to 5pm.

At our Cobourg House location we run two other Drop In's (Debt & Help to Claim)
Debt Drop In- Monday to Friday 9am to 12:30pm
Help to Claim Drop In- Tuesdays & Thursdays 9:30am to 12:30pm & Wednesdays 1pm to 4:30pm

For any enquiry area that isn't debt or Help to Claim, your needs will be assessed by Advice Plymouth staff/volunteers either Face to Face or Telephone and if required you will be referred to us by our partner organisation.

Advice session times

Day Time Further information
Monday 09.00 - 12.30 Debt Drop In Only at Cobourg House
Tuesday 09.00 - 12.30 Debt & Help to Claim Drop In Only at Cobourg House
Wednesday 09.00 - 12.30 and 13.00 - 16.30 Debt (morning) & Help to Claim (afternoon) Drop In Only at Cobourg House
Thursday 09.00 - 12.30 Debt & Help to Claim Drop In Only at Cobourg House
Friday 09.00 - 12.30 Debt Drop In Only at Cobourg House

Telephone advice times

Day Time Further information
Monday 09.00 - 17.00 Advice Plymouth & EDFE helpline 9am-5pm
Tuesday 09.00 - 18.30 Advice Plymouth and EDFE 9am-6.30pm
Wednesday 09.00 - 17.00 Advice Plymouth & EDFE helpline 9am-5pm
Thursday 09.00 - 18.30 Advice Plymouth and EDFE 9am-6.30pm
Friday 09.00 - 16.30 Advice Plymouth & EDFE helpline 9am-4.30pm

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access