About our advice service

Do you need help to make a new Universal Credit claim?

At Citizens Advice Oxford we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Our trained advisers can help you to:
· Set-up your Universal Credit account
· Complete your claim to-dos
· Verify your identity
· Make sure you’re providing the right evidence to the Jobcentre
· Understand what Universal Credit will mean for you

If you’re not sure what help you need just get in touch and we can work out how we can support you.

Visit us at 95 St Aldates, Oxford OX1 1DA or call: Freephone 0800 144 8 444

You can find more information on Universal Credit on our advice pages.

Access details

• Wheelchair accessible
• Wheelchair toilet access