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Brentford & Chiswick Citizens Advice

Contact us

Town Hall Heathfield Terrace
W4 4JN

0300 330 1185

About our advice service

IMPORTANT: We can only offer advice services to RESIDENTS of the LONDON BOROUGH OF HOUNSLOW.

From 1st of April 2019, we offer a new service to support both Hounslow and EALING residents to claim Universal Credit. Our Universal Credit "Help to Claim" service is available at the Acton Jobcentre, Armstrong Rd, London W3 7JL and the Hounslow Jobcentre, 10 Montague Rd, Hounslow TW3 1LL where an adviser can support you through the steps to make a Universal Credit claim.

The monthly Monday evening drop-in sessions are ONLY for RESIDENTS of the LONDON BOROUGH OF HOUNSLOW who are unable to attend a morning drop-in due to work or caring commitments.

Advice session times

Day Time Further information
Monday 10.00 - 12.00 Drop-in session + Monthly drop-in session 6pm - 7pm. (1st Mon of mth but may vary
Tuesday Pre-booked appointments only
Wednesday 10.00 - 12.00 Drop-in session
Thursday Pre-booked appointments only
Friday Pre-booked appointments only

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00

Access details

  • Wheelchair accessible
  • Wheelchair toilet access