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Tunbridge Wells Citizens Advice Bureau

Contact us

Monson House Monson Way

01892 600161 Advice

About our advice service

In the Tunbridge Wells area, initial contact is made without an appointment at The Gateway, Grosvenor Road, phone or email. We aim to respond to phone and email messages within 4 working days.
Monson House is used for appointments only.
We have 2 advisers at Gateway each week day from 10am to 3pm (appts only)

If you leave your details on any of the answerphones, we will assume you are happy for us to keep a record of the information left.

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday 09.45 - 16.00 appointments only
Tuesday 09.45 - 16.00 appointments only
Wednesday 09.45 - 16.00 appointments only
Thursday 09.45 - 16.00 appointments only
Friday 09.45 - 16.00 appointments only

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 gateway advice
Tuesday 10.00 - 16.00 gateway advice
Wednesday 10.00 - 16.00 gateway advice
Thursday 10.00 - 16.00 gateway advice
Friday 10.00 - 16.00 gateway advice

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Induction loop