Lancashire West Citizens Advice (West Lancashire)
The Concourse Shopping Centre
0344 245 1294 from a landline
0300 330 0650 from a mobile
About our advice service
Due to the current Coronavirus pandemic, our face to face services have been temporarily suspended. This is to prioritise the health and wellbeing of our clients, volunteers and staff and to reduce the risk of infection.
We will continue to deliver advice and support over the phone and by email.
You can contact us using our online email advice form at:
You can contact our Adviceline service on 0344 245 1294. If the line is busy there is an option to leave a voice mail message and we will contact you as soon as possible
For Universal Credit Help to Claim: 0800 1448 444
Pension Wise: 0800 138 3944
Consumer Helpline: 0808 223 1133
National Debtline: 0808 808 4000
Our website contains lots of information about what are your best course of action is and how best to deal with the situation
We will continue to check government guidance and will resume normal services soon as we can.
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
|Monday||09.30 - 16.00||Gateway and reception service. Pre-booked appointments.|
|Tuesday||09.30 - 16.00||Gateway and reception service. Pre-booked appointments.|
|Wednesday||09.30 - 16.00||Gateway and reception service. Pre-booked appointments.|
|Thursday||09.30 - 16.00||Pre-booked appointments & Law Clinic appointments|
|Friday||09.30 - 16.00||Gateway and reception service. Pre-booked appointments.|
Telephone advice times
|Monday||09.00 - 17.00|
|Tuesday||09.00 - 17.00|
|Wednesday||09.00 - 17.00|
|Thursday||09.00 - 17.00|
|Friday||09.00 - 17.00|
- Wheelchair accessible
- Wheelchair toilet access