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Lancashire West Citizens Advice (West Lancashire)

Contact us

Unit 47 The Concourse Shopping Centre

0808 278 7880

About our advice service

Due to the current Coronavirus pandemic, our face to face services have been temporarily suspended. This is to prioritise the health and wellbeing of our clients, volunteers and staff and to reduce the risk of infection.

We will continue to deliver advice and support over the phone and by email.

You can contact us using our online advice form at:

You can contact our Adviceline service on 0808 278 7880. If the line is busy there is an option to leave a voice mail message and we will contact you as soon as possible

For Universal Credit Help to Claim: 0800 144 8444
Pension Wise: 0800 138 3944
Consumer Helpline: 0808 223 1133
National Debtline: 0808 808 4000

Our website contains lots of information about what are your best course of action is and how best to deal with the situation

We will continue to check government guidance and will resume normal services soon as we can.

Telephone advice times

Day Time Further information
Monday 09.00 - 17.00
Tuesday 09.00 - 17.00
Wednesday 09.00 - 17.00
Thursday 09.00 - 17.00
Friday 09.00 - 17.00

Access details

  • Wheelchair accessible
  • Wheelchair toilet access