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Fakenham Outreach

Contact us

Fakenham Library Oak Street
FAKENHAM
Norfolk
NR21 9DY

http://www.ncab.org.uk/

http://www.ncab.org.uk/?p=email.advice

03444 111444

About our advice service

Drop-in or telephone service: No appointment necessary. Full assessment and advice given on a first come first served basis. Appointments with specialist services (debt, money, housing, welfare benefits or legal) can be made where necessary.
Tel: Calls are directed initially to the bureau closest to the caller’s area code. If our lines are busy, or calls are made outside our telephone operating hours, the call will be directed to another bureau or provider. If no provider is available, an automated information service operates.
Advice appointments: Appointments are for queries that are complex, urgent or around specialist issues, or for clients requiring additional help. These are given only after an assessment via Adviceline or the drop-in service.
E-mail service: Offers basic information to straightforward queries. NB: Advice appointments cannot be made by e-mail.
Citizens Advice Consumer helpline - 03454 040506 (not part of Norfolk Citizens Advice)

Advice session times

Day Time Further information
Monday CLOSED Monday 19th August 2019
Thursday 10.00 - 15.00 Assessments and information

Telephone advice times

Day Time Further information
Monday 09.30 - 16.00 Assessment and information
Tuesday 09.30 - 16.00 Assessment and information
Wednesday 09.30 - 16.00 Assessment and information
Thursday 09.30 - 16.00 Assessment and information
Friday 09.30 - 16.00 Assessment and information

Access details

  • Wheelchair accessible